For Emergencies - 911 | Schedule Services - (904) 362-9003 opt 1 | Billing Questions: (904) 362-9003 opt 2 | Medical Records: (904) 362-9003 opt 3
EMS Sprint is a revolutionary, rapid-response emergency medical service designed to support the 911 system by providing immediate on-scene care while reducing response times and call volumes. Our team of highly trained paramedics and advanced life support (ALS) units are dispatched directly to medical emergencies to provide quick stabilization and assessment, ensuring that patients receive immediate care while awaiting transport by traditional EMS units when necessary.
EMS Sprint is not here to replace ambulances, but to complement them. By responding to medical emergencies before an ambulance arrives, we can reduce the burden on second- and third-due units, freeing up resources for other calls and ensuring a faster overall response. We focus on providing stabilization care, vital sign monitoring, and initial treatment so that patients receive the appropriate care when they need it most — all while waiting for a full transport unit to arrive if required.
This model enhances the emergency response system by giving citizens faster access to medical attention, improving patient outcomes, and easing the pressure on EMS systems, especially during peak call volumes. Whether for non-life-threatening situations or more urgent care, EMS Sprint plays a crucial role in delivering fast, effective medical care and ensuring that emergency services can maintain the highest level of efficiency and readiness.
Our Telehealth Assistance Program bridges the gap between virtual care and in-person medical support — delivering compassionate, professional field care right to the patient’s home.
When a provider initiates a telehealth visit and determines in-person assistance is needed, Guardian EMS dispatches an EMT or paramedic directly to the patient’s location. Our clinician assists with the virtual consult, performs a complete assessment, collects vital signs, evaluates the home for safety risks, and is equipped to escalate care under the provider’s direction if needed.
We offer both Basic Life Support (BLS) and Advanced Life Support (ALS) options:
BLS Support includes vitals, non-invasive monitoring, and telehealth setup.
ALS Support includes cardiac monitoring, IV therapy, medication administration, and more — based on medical necessity.
This program strengthens continuity of care, reduces unnecessary 911 calls and ER visits, and allows providers to make better-informed clinical decisions — all while keeping patients safe and comfortable at home.
Patients will never receive a bill for our services.
All services are billed directly to the provider’s office through a transparent, monthly usage plan. This ensures care is accessible, stress-free, and focused entirely on the patient’s health — not their wallet.
Guardian EMS provides lift assistance services to Police, Fire, EMS, and Non-Emergency Medical Transport (NEMT) companies. Our team is trained to support crews when extra hands are needed to safely lift or move patients.
This includes helping with bariatric patients, navigating stairs, repositioning individuals who have fallen, or assisting with getting patients in or out of ambulances and transport vehicles.
This service reduces strain on crews, helps prevent injury, and ensures patients are moved with care and dignity. Whether on a one-time basis or through ongoing agreements, we’re here to assist when manpower is limited or when the situation requires added support.
At Guardian EMS, we understand the critical importance of ensuring the well-being of elderly, homebound, or at-risk individuals. Our Welfare Check Program is a subscription-based service designed to provide peace of mind for families, caregivers, and healthcare providers by ensuring that individuals receive regular in-person wellness checks from trained professionals.
This program is offered through primary care providers, making it easy for patients to receive ongoing monitoring and support. We partner directly with primary care providers to deliver this service, ensuring continuity of care and supporting the health of patients who may be at risk of health deterioration.
1. Flexible Visit Frequency: We offer flexible visit options that can be tailored to the needs of the patient. Visits can be scheduled daily, weekly, bi-weekly, or monthly — based on the patient’s health and the provider’s recommendations. The goal is to ensure regular, timely check-ins to monitor their well-being and catch potential health issues early.
2. Comprehensive Welfare Check: Each welfare check is conducted by a licensed paramedic who will perform the following tasks:
3. No Transport Involved: This service is non-emergent and does not involve transport unless it is determined that further medical attention is needed. If an issue is identified that requires transport, our paramedics will coordinate the next steps with the appropriate emergency services to ensure proper care.
4. Continuous Communication: As part of the Welfare Check Program, we maintain close communication with the referring primary care provider to ensure that the patient’s needs are being addressed and any concerns are promptly relayed. This creates a seamless integration into the patient’s overall healthcare plan.
The Welfare Check Program is available through a partnership with primary care providers, and the service is billed via the provider's office on a monthly basis. This allows for easy integration into the patient’s existing healthcare plan, ensuring that wellness checks are consistent and integrated into their care routine.
Our team at Guardian EMS will work directly with primary care providers to facilitate the scheduling, delivery, and reporting of the welfare checks, making it a hassle-free service for both patients and providers.
Guardian EMS is committed to providing compassionate, proactive care that supports patients' health in the comfort of their own homes. If you're a primary care provider interested in offering the Welfare Check Program to your patients, or if you're a family looking for more information, we’d love to partner with you.
Guardian EMS is proud to offer comprehensive disaster response services, specializing in FEMA support, Mass Casualty Incident (MCI) management, Disaster Aid, and Mutual Aid coordination. Our highly trained teams are ready to respond swiftly to any disaster, providing emergency medical services, stabilization, and assistance to both individuals and organizations in need. Whether the event is a natural disaster, industrial accident, or large-scale emergency, our teams ensure that patients receive rapid, effective care, minimizing the long-term impact of the crisis.
We are equipped to respond to FEMA-led disaster response operations, providing essential medical support in areas affected by large-scale emergencies. Whether it's coordinating with FEMA teams to establish medical shelters, providing triage and stabilization, or supporting evacuation efforts, Guardian EMS plays an essential role in ensuring that impacted communities receive the care they need quickly and effectively.
In situations involving a high number of casualties, Guardian EMS provides expert MCI management, including triage, patient stabilization, and transport coordination. Our teams are trained to handle high-pressure, chaotic environments where the need for rapid medical intervention is critical. We use an organized, systematic approach to prioritize patients based on the severity of their injuries, ensuring that each patient receives the appropriate level of care as quickly as possible.
Guardian EMS is prepared to deliver disaster aid when natural or man-made disasters overwhelm local healthcare resources. We offer mobile medical units that are fully equipped with the necessary medical supplies to provide life-saving treatment in the field. Our teams work alongside local emergency services, setting up medical tents or mobile treatment centers to provide care to individuals in need, especially in hard-to-reach or isolated areas.
Guardian EMS participates in mutual aid agreements, meaning we collaborate with other EMS agencies and emergency response teams across various regions. In the event of a large-scale disaster or a situation that exceeds the capacity of local emergency services, we are ready to offer assistance. Our team can provide support in the form of additional medical units, personnel, or resources, ensuring that no community is left without the care it needs during a crisis.
Guardian EMS offers professional medical coverage for workplaces of all sizes, ensuring the safety and well-being of employees while minimizing the risk of workplace injuries. Our trained EMS professionals are equipped to respond quickly to any medical emergencies, from minor injuries to more serious incidents, and ensure the appropriate care is provided when needed.
We cover a wide range of workplace environments, including:
Whether you run a high-risk industry or a quiet office, having on-site emergency medical services ensures peace of mind for both your employees and your company. Our trained EMS professionals will be ready to respond to emergencies swiftly and effectively, minimizing downtime, reducing workplace injuries, and helping maintain a safe and productive work environment.
At Guardian EMS, we understand that organ transport is a critical, time-sensitive process that requires precision, speed, and the utmost care. Our Organ Transport Service is designed to ensure that organs are delivered safely and efficiently, minimizing the time between donor recovery and transplant surgery. We specialize in emergency organ transport, ensuring every transport is handled with the highest level of urgency and professionalism.
Our dedicated team of trained EMS professionals is equipped with advanced life support capabilities and cutting-edge technology to ensure that organs are transported in optimal conditions. Whether it’s heart, liver, kidney, or any other vital organ, we prioritize fast response times, real-time coordination with transplant teams, and secure delivery to the recipient hospital.
We are committed to:
Whether it's transporting organs for scheduled surgeries or responding to emergency transplant calls, Guardian EMS ensures that the process is executed flawlessly. We partner with transplant centers, hospitals, and organ procurement organizations to help save lives, quickly and safely.
Guardian EMS is proud to offer professional and reliable medical support for a wide range of events, ensuring that participants and spectators are safe and well-cared for. Our services are designed to address all types of medical situations quickly and efficiently, so you can focus on the success of your event. We cover:
Guardian EMS is equipped and trained to handle a variety of medical needs specific to the type of event, ensuring your participants and spectators are taken care of, no matter what happens. We are committed to providing swift, professional, and compassionate care, so you can focus on delivering a memorable event experience.
Bring our Professional Services to your area today! Whether its EMS Sprint Services, or Welfare checks, we are here to help!
Guardian EMS
1200 Riverplace Blvd; Suite 105-1654
Jacksonville, Florida