Medical emergency? Guardian EMS online services are for non-emergency transportation and logistics. Call 911 for an emergency.
Dispatch & Scheduling: (904) 362-9003Fax: (904) 362-9003 · Jacksonville, Florida
Ambulatory transportation

Ambulatory transportation that keeps the day moving.

Professional non-emergency transportation for riders who can safely travel without ambulance-level care.

Who it is for

A dependable ride without the ambulance experience.

Ambulatory transportation is intended for riders who can safely travel without ambulance-level clinical care and who need dependable non-emergency transportation to appointments, facilities, or other approved destinations.

If a rider needs emergency care, continuous medical monitoring, stretcher transport, or another level of clinical transport not offered by Guardian EMS, this service is not appropriate.

Ambulatory pricing
$35 base per leg
  • First 5 loaded miles included
  • Under 50 miles: $2.00 per billable mile after the first 5
  • 50+ miles: $0.99 per billable mile after the first 5
  • First 15 minutes total trip wait time included
  • Additional wait: $0.75/minute
  • 1 additional rider free · 2 riders maximum
How it works

From request to destination.

Tell us about the trip

Provide rider information, pickup, destination, requested time, and any additional legs.

We review the request

Guardian EMS reviews the requested trip and confirms whether it fits our ambulatory service capabilities.

Each leg is completed

Every leg has its own base charge and applicable mileage. Additional stops can be built directly into the trip.

You stay connected

Call our team at (904) 362-9003 if plans or circumstances change.

Simple transportation should still feel professional, dependable, and accountable.
Scheduling

Build the whole trip—not just the first stop.

The Guardian EMS scheduling page allows multiple legs, making it possible to request trips such as home → appointment → pharmacy → home in one workflow.

Schedule Ambulatory Transport
Frequently asked questions

Ambulatory Transport questions.

Riders who can safely travel without ambulance-level clinical care and who need non-emergency transportation.

Yes. Each leg is billed separately with its own base rate and applicable mileage.

Yes. One additional rider is included at no additional charge. Two riders total is the maximum.

The first 15 minutes of total trip wait time are included. Additional wait time is $0.75 per minute.

Use the online scheduling page or call Guardian EMS at (904) 362-9003.

Talk with Guardian EMS

Let’s coordinate your next transport.

Questions, scheduling, or healthcare partnership needs? Call (904) 362-9003.

Cancellation & no-show policy

Give Dispatch as much notice as possible.

We understand plans change. Cancellations received less than 2 hours before the scheduled pickup time are billed the applicable base rate.

Call Dispatch at (904) 362-9003 for cancellations or material trip changes. Additional waiting, stops, or changes may affect the final charge.

Need to make a change?(904) 362-9003For time-sensitive changes, call instead of emailing.
Call DispatchSchedule